Privacy Policy

Privacy Policy for Our International Tool Marketplace

Account Data
When you create an account, we may process your name, login details, preferred language, and preferred currency. To protect your account, we store passwords in encrypted form and apply security controls such as suspicious-login detection and attempt limiting.

Order Data
To fulfil an order, we process delivery and billing information, order contents, amount, currency, and tracking events such as preparation, dispatch, delivery, and return. This information is necessary to provide the purchasing service.

Main Uses
We use your information to process payments, prepare shipments, manage returns and refunds, prevent fraud, and improve the site experience. Internal analytics may be used to understand performance, without using more data than necessary.

Payment Security
Payments are handled by providers that meet high standards. Data exchanges are encrypted, and access to sensitive data is restricted. We do not store the full card number or the card security code; where references are kept, they take the form of technical identifiers.

Contact Details and Transactional Communications
Your phone number and address are used for delivery and order-related notifications. Marketing messages, where they exist, are kept separate from transactional communications and can be managed through your account preferences.

Sharing with Sellers and Providers
In a marketplace, certain information may be shared with the relevant seller and the providers needed to fulfil your order, such as couriers, payment providers, and anti-fraud services. Sharing is limited to what is necessary — for example, delivery details and order contents — and is governed by confidentiality and security obligations.

Cookies and Similar Technologies
Cookies support sessions, the cart, preferences, and security. You can control them through your browser. Refusing certain cookies may prevent the cart from being remembered or block access to some functions.

International Processing
Operations may take place in different countries depending on the delivery location, hosting, or providers. We apply contractual safeguards and technical measures to protect the confidentiality of information.

Retention
Information is kept for as long as necessary to provide the services, then deleted, anonymised, or archived with restricted access. Some data may be kept longer to meet legal obligations or prevent fraud.

Your Rights
You may request access, correction, deletion, and — subject to legal conditions — object to or restrict certain processing. You can also adjust information in your account where that option is available.